Frequently Asked Questions

You have questions, we do too, but, we can answer yours.

Wholesale / Account Questions

Yes, we are a wholesale only supplier. However registration is easy simply register your account, provided us with your business information and once approved your have access to all of our offerings.

Yes, You will need to purchase though one of our authorized retailers. Simply contact us with the design you are in love with and we will get you in contact with one of our amazing retailers to help you.

If you provide us your retail sales tax certificate from your state you will not need to pay sales taxes.

Yes, All our pricing its only open to wholesale clients and we encourage your to set your retail pricing where it makes sense for your business.

Shipping & Production Questions

We ship everything from our Lakeland Florida location.

Yes, we share a location with our parent company Shimmering Ceremony where your items can be picked up. We do require you to schedule a pick up time.

Our Standard Production is 5-9 business days. Our Rush Production is 1-2 business days. For any orders with printing this will be extended and production will start once we have your final approval. Orders without printing will start production immediately after the order has been placed.

Yes our rush production is an additional 20% of your order total.

Design & Custom Questions

Yes, Please head over to to get a quote on your custom project.

Yes, Please head over to to get a quote on your custom project.

Yes, please upload .pdf .svg or .ai files for the best print result and we always recommend purchasing at least a photographed proof to verify the file will print as intended. Please note we can not print any copyrighted work unless you own the rights or license to use the work.

Yes our rush production is an additional 20% of your order total.

Returns & Cancellation Questions

No, Each piece is made to order and all cutting and printing is made to match the specifications of each order so we can not accept returns on any product.

Any claims of damage or incorrect products must be made within 7 days of delivery of product and you must include photo verification.

Yes, we have two options for proofing of your order. We can do a photographed approval of your order for $10 or we can ship you the physical proof for $20.

We urge all our clients to proofread any print and double check any orders before they are placed or sent to production. We are not responsible for any mistakes that match any order or files we were given. Any changes made after the start of production will incur reprint fees.

You can not cancel an order once it has been sent to production. Production on non a printed order will start immediately after the order is placed. Production on printed orders will start once approval to start production has been reached.